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Shipping Glossary

Shipping Insurance

What shipping insurance is, what it covers, and when you should buy it.

Definition
Shipping insurance is coverage that reimburses the shipper or recipient for the declared value of a package if it is lost, stolen, or damaged during transit. It can be purchased from the carrier directly or through third-party insurance providers.

What Is Shipping Insurance?

Shipping insurance is coverage that reimburses the shipper or recipient for the declared value of a package if it is lost, stolen, or damaged during transit. It can be purchased from the carrier directly or through third-party insurance providers.

Most carriers include a base level of insurance with their services -- for example, USPS Priority Mail includes $100 and FedEx/UPS include $100 of declared value coverage. For items worth more than the included amount, you can purchase additional insurance at the time of shipping. The cost is typically $1-3 per $100 of declared value. Third-party shipping insurance providers like Shipsurance and InsureShip often offer lower rates than carrier insurance. To file a claim, you'll need proof of value (receipt or invoice), proof of damage (photos), and the tracking number showing delivery status.

Why It Matters

Without shipping insurance, you bear the full financial risk if a package is lost or damaged. For high-value items, insurance costs just a fraction of the item's value and provides peace of mind for both you and your customer.

How Each Carrier Handles Shipping Insurance

USPS

USPS includes $100 of insurance with Priority Mail and Priority Mail Express. Ground Advantage includes $100 of coverage. Additional insurance can be purchased up to $5,000. Claims are filed at usps.com within 60 days of the mailing date.

FedEx

FedEx includes $100 of declared value coverage on most domestic services at no extra charge. Additional declared value coverage can be purchased at approximately $3.00 per $100 of value. Claims must be filed within 60 days at fedex.com.

UPS

UPS includes $100 of declared value coverage on most domestic services. Additional coverage costs approximately $2.70 per $100 of declared value. Claims must be filed within 60 days of delivery (or scheduled delivery for lost packages) at ups.com.

Tips

Always insure packages worth more than the carrier's included coverage amount
Take photos of your item and packaging before sealing the box -- you'll need them for claims
Third-party insurance providers often charge 50-70% less than carrier insurance
Use I'd Ship That to add insurance to your shipments at competitive rates with a streamlined claims process

Related Terms

Signature Confirmation • Tracking Number • Package Tracking

Frequently Asked Questions

How much does shipping insurance cost?

Carrier insurance typically costs $1-3 per $100 of declared value above the included coverage. Third-party insurance providers may offer rates as low as $0.50-$1.00 per $100. The exact cost depends on the carrier, service level, and value of the item.

What does shipping insurance cover?

Shipping insurance covers loss (package never delivered), theft (package stolen after carrier confirms delivery in some cases), and damage during transit. It does not cover items that were improperly packed, perishable goods that spoil, or prohibited items.

How do I file a shipping insurance claim?

File a claim through the carrier's website (usps.com, fedex.com, or ups.com) or your third-party insurance provider. You'll need the tracking number, proof of the item's value (invoice or receipt), and photos of damage if applicable. Claims must typically be filed within 60 days.

Is shipping insurance worth it?

For items worth more than the included coverage ($100 for most services), insurance is usually worth the small cost. A $2-3 insurance fee on a $500 item is a wise investment. For low-value items already covered by the carrier's included insurance, additional coverage is unnecessary.

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