Tracking Help · USPS

What Does “Delivery Attempted, No Access” Mean?

Tracking spells this out as No Access to Delivery Location. A USPS carrier showed up with the package and was blocked by a gate, a locked entry, a closed business, or a signature nobody could give.

Quick Answer
Delivery Attempted, No Access
Delivery Attempted, No Access to Delivery Location means a USPS carrier physically brought your package to the delivery address but could not complete the handoff because the delivery point was not accessible. Typical blockers are a locked gate or building, an apartment entry the carrier cannot enter, a business that was closed, no safe place to leave the parcel, or a package that requires a signature with no one home. The package was not lost and is not being returned yet: it goes back to the local post office, usually with a PS Form 3849 notice slip left at the door. Redelivery normally happens within 1-2 business days once you request it, and USPS generally holds the package about 15 days before returning it to the sender. Request redelivery or collect the package before that date, because USPS does not guarantee an automatic second attempt while the same barrier remains.
Is this a problem? Delivery Attempted is mild and very fixable. The package is safe at the local post office; the work is removing the access barrier and then either scheduling redelivery or collecting it before the roughly 15-day hold ends.

How Long “Delivery Attempted, No Access” Lasts, and What Comes Next#

Typical durationHeld at the local post office; redelivery lands within 1-2 business days of your request, and USPS generally holds the package about 15 days before returning it
Usual next statusOut for Delivery again after a redelivery request, or Available for Pickup, then Delivered; Return to Sender if the hold expires

What to Do About “Delivery Attempted, No Access”#

  • Look for the PS Form 3849 notice left at your door for instructions and a barcode
  • Schedule a free redelivery at usps.com or by following the slip instructions
  • Choose a redelivery day when someone can provide access or accept a signature
  • Or pick the package up in person at the local post office with photo ID
  • Add clear access instructions, like a gate code, to your USPS delivery preferences
  • For a business address, redirect to a residence or a pickup location if the office was closed
  • Act well inside the roughly 15-day hold window, because USPS returns the package to the sender after it

"Delivery Attempted, No Access": Key Takeaways#

  • A USPS carrier reached your address but could not access the delivery point
  • The package is safe at the local post office, not lost and not yet returned
  • A PS Form 3849 slip with redelivery instructions and a barcode is usually left at the door
  • Redelivery is free and normally lands within 1-2 business days of your request
  • USPS generally holds the package about 15 days before returning it to the sender
  • Removing the access barrier is what prevents the same failure on the next attempt

Redelivery or Counter Pickup After a USPS Failed Attempt#

After a no-access attempt USPS gives you two reliable paths. Scheduling a free redelivery online lets the carrier try again, normally within 1-2 business days, on a date you choose. Collecting the package at the local post office with a photo ID is faster if you need the item immediately. Both start from the PS Form 3849 slip: its barcode is what the usps.com redelivery form and the counter clerk look up.

Whichever path you take, the real fix is removing whatever blocked the first attempt. A gate code, a building entry, or a signature that nobody was there to give will block the second attempt exactly as it blocked the first, and each failed round trip burns days off the roughly 15-day hold window before USPS returns the package to the sender.

  • Schedule redelivery free at usps.com using the barcode on the PS Form 3849 slip
  • For counter pickup, bring photo ID matching the addressee to the post office named on the slip
  • Leave a gate open, unlock the building entry, or post a note with a buzzer code before the retry
  • If a signature is required, plan to be home or authorize release where the service allows it
  • Update your USPS delivery instructions so the same barrier does not repeat on future packages

Why USPS Could Not Reach Your Delivery Point, by Address Type#

No-access attempts cluster by address type, and each type has a different fix. A business address fails when the USPS carrier arrives after hours or on a closed day, so redirecting to a residential address or a pickup point solves it permanently rather than one attempt at a time. Secured apartment buildings block carriers entirely when there is no buzzer code on file, which is why a package room, a parcel locker, or a code in your USPS delivery instructions is worth setting up once.

Gated single-family addresses fail when the gate is closed and no code is on the label or in delivery preferences. Signature-required items are a separate category: access was never the problem, presence was, so the fix is being home for the retry or authorizing release on the back of the PS Form 3849 slip where the service allows it.

  • Business closed: redirect to a home address or schedule counter pickup instead of a retry
  • Secured apartment: add a buzzer or gate code, or route to the building's package room or locker
  • Gated house: leave the gate open on the redelivery date or file the code in USPS delivery instructions
  • Signature required: be present for the retry or authorize release on the PS Form 3849 slip
  • Repeated failures: counter pickup is the most certain way to get the package in hand

The Clock: 1-2 Days to Retry, About 15 Days to Return#

Two USPS timers run at once after a failed attempt, and confusing them is what turns a fixable status into a return. The short timer is redelivery: once you request it, USPS normally attempts again within 1-2 business days. The long timer is the hold, generally about 15 days from the attempt, after which the package is scanned Return to Sender and travels back to the origin address on the label.

The long timer does not pause while you wait for an automatic retry that may never come, and each failed attempt spends more of it. Sellers feel this end: a returned package means a new label, because the original is consumed on the return trip. If you are the seller, message the buyer the day the attempt scan posts with the holding office and the deadline rather than waiting to see whether it resolves itself.

  • Redelivery timer: 1-2 business days from your request, on a date you select
  • Hold timer: about 15 days from the failed attempt before USPS returns the package
  • The hold clock keeps running through failed retries, so fix the barrier on the first retry
  • Expiration produces a Return to Sender scan and a trip back to the origin address on the label
  • Sellers: notify the buyer on the day the attempt scan posts, not after the return scan

Common Mistakes With "Delivery Attempted, No Access"#

MistakeWhy It HurtsBetter Approach
Assuming USPS will keep retrying on its own Days pass with no delivery and the package returns to the sender after the roughly 15-day hold Schedule a redelivery yourself or collect the package rather than waiting passively
Not removing the original access barrier before the retry The next attempt fails for the exact same reason and more of the hold window is spent Provide a gate or buzzer code, unlock the entry, or post a note before redelivery is attempted
Ignoring the PS Form 3849 notice slip You lose the barcode and instructions needed to schedule redelivery or speed up counter pickup Keep the slip; use its barcode at usps.com or take it to the post office named on it
Letting the package sit past the hold period USPS returns it to the sender, forcing a reship on a new label and more delay Arrange redelivery or pickup well before the roughly 15-day hold window ends

Checklist for "Delivery Attempted, No Access"#

  • Find the PS Form 3849 slip and note its barcode and the post office named on it
  • Decide between scheduling redelivery and collecting the package in person
  • Schedule redelivery at usps.com for a day someone can provide access
  • Or take photo ID matching the addressee to the post office listed on the slip
  • Remove the access barrier that caused the failed attempt before the retry lands
  • Update your USPS delivery instructions with a gate code or safe drop spot
  • Act well inside the roughly 15-day window so the package is not returned to the sender

Questions People Ask About "Delivery Attempted, No Access"#

What does Delivery Attempted, No Access to Delivery Location mean?

It means the USPS carrier reached your address but could not get to the spot where the package should go, or could not safely leave it. A locked gate, a secured apartment building, a closed business, or a required signature with no one home are the usual reasons. The package returns to the local post office and waits there for redelivery or pickup.

How do I schedule USPS redelivery after a failed attempt?

Request redelivery free at usps.com using the barcode printed on the PS Form 3849 slip left at your door, or follow the slip's instructions. Redelivery normally lands within 1-2 business days of the request, on a date you choose. Pick a day when someone can open the gate, buzz the carrier in, or sign, or the second attempt fails the same way.

Will USPS try to deliver again automatically?

Often yes on the next business day, but it is not guaranteed, especially if the same access barrier remains. To be certain, schedule redelivery yourself or arrange counter pickup. Removing the blocker, such as leaving a gate open or posting a note with a buzzer code, is what makes the next attempt succeed. Waiting passively is the most common way these packages age into a return.

How long will USPS hold my package before returning it?

USPS generally holds an undeliverable package at the local post office about 15 days, though the exact window can vary by item and service. After that the package is typically returned to the sender, and the sender usually needs a new label to reship it. Schedule redelivery or collect the package well before the hold period ends.

Why did this happen if I was home?

Common reasons are a locked outer gate or building door the carrier could not pass, an item that needed a signature you did not hear the knock for, or no safe, weather-protected spot to leave the parcel. Adding access instructions to your USPS delivery preferences, such as a gate code or a covered drop spot, usually prevents a repeat.

Can I pick the package up instead of waiting for redelivery?

Yes, and it is faster if you need the item immediately. Take a government-issued photo ID matching the addressee to the post office named on the PS Form 3849 slip. That branch is not always the one nearest your home, so confirm the address on the slip or in the tracking detail before you drive over. See what Available for Pickup means.

What happens if the second delivery attempt also fails?

The package goes back to the local post office again and the hold clock keeps running toward the roughly 15-day limit. At that point counter pickup is the reliable option, because a third attempt against an unchanged barrier will fail for the same reason. Fix the access issue or collect the package in person rather than requesting another redelivery.

Ship with Tracking Built In#

Every I'd Ship That label includes tracking and delivery notifications, so you and your buyer always know where the package is.

Create a label
Free account Pay per label USPS & UPS