Hands using a smartphone camera to scan the barcode and QR code on a cardboard parcel

Tracking Numbers · USPS

What a Tracking Number Proves

A tracking record is useful to a seller because it is evidence. It shows that a label existed, when the carrier first had the package, and the date and time a delivery or delivery attempt was recorded.…

7 min read
A hand holding a sheet of clear bubble wrap cushioning material

Shipping Insurance · Damaged Packages

Shipping Insurance: When to Add It

Most USPS and UPS labels already carry $100 of protection. Add coverage when the item is worth more than that, and set up your claim evidence before the package leaves.

7 min read
Aerial view of a container port with thousands of stacked shipping containers, cranes, and a cargo ship

Shipping Deadlines · FTC Rule

Ship on Time: The FTC 30-Day Rule

Shipping matters to an online seller for a reason beyond happy buyers: in the United States it is a legal obligation.…

7 min read
Hands holding a cardboard parcel with a customs declaration form attached to the top

Commercial Invoices · International Shipments

Commercial Invoice: What to Fill In

A commercial invoice is the document customs officials in the buyer’s country use to assess import duties and taxes. A USPS international label carries that declaration on the customs form generated with it, and a separate invoice is added only where required.…

6 min read
Overhead view of a warehouse worker moving cardboard boxes on a pallet jack between storage racks

USPS · APV

USPS APV Adjustment: When to Dispute

A USPS Automated Package Verification (APV) adjustment means USPS processing equipment measured your package and found that its weight, dimensions, zone, or packaging did not match the label you paid for.…

6 min read