eBayAvailable now
Paid eBay orders in.
Tracking back on eBay out.
A paid order arrives with the buyer, the shipping address and a weight prefilled from the listing. You buy the USPS or UPS label. The tracking number and carrier code go back in the same action, so eBay marks the order Shipped and emails the buyer.
Free account. Pay per label. USPS and UPS.
What eBay counts as late
A shipment counts late only when both of these are true. The delivery scan lands after the latest estimated delivery date the buyer saw, and there was no carrier scan inside your handling time. Either alone is not late.
Handling time runs from the buyer paying to that first carrier scan, in business days by default. Printing a label does not stop the clock. The scan does.
eBay evaluates seller levels on the 20th of each month. Top Rated also wants 100 transactions and $1,000 in US sales over twelve months.
The thresholds and definitions are eBay's, published on eBay's seller standards policy.
- 3%Late shipmentsTop Rated allows no more than 5 late shipments, or 3% of them.
- 95%Tracking uploadedUploaded inside handling time and validated by the carrier, on at least this share of transactions.
- 2%What drops a sellerBelow Standard comes from a defect rate above 2%, or cases closed without seller resolution. Late shipments alone do not.
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AScanned Tuesday, inside handling time. Delivered Saturday, after the estimate.
Not late
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BScanned Wednesday, after handling time. Delivered Thursday, before the estimate.
Not late
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CScanned Wednesday, after handling time. Delivered Saturday, after the estimate.
Late
Late needs both. No carrier scan inside handling time, and a delivery scan after the latest estimated delivery date.
One eBay order, from Paid to Shipped
Three moves. Only the middle one is yours.
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Paid → in your list
Step 1The paid order arrives
Minutes after the buyer pays, the order is in your list with the buyer, the shipping address, the items, the order total and the listing weight already on it. Unpaid orders never clutter it.
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Label boughtYour move
Step 2You buy the USPS or UPS label
Both carriers are priced for that buyer's address and that listing weight, with the service you set for the buyer's shipping choice already picked. Full price before you buy.
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Shipped on eBay
Step 3Tracking goes back to eBay
In that same minute eBay has the tracking number and carrier, marks the order Shipped and emails the buyer. If eBay is slow to answer, the upload keeps trying in the background.
USPS and UPS, priced on every eBay order
Both carriers are priced against the buyer's address, the weight on the order and the packaging you actually use.
The checkout shipping method the buyer chose maps to a service you decide on.
Weight is a best effort prefill from the eBay listing. Some listings carry package details and some do not, so treat it as a head start, not a source of truth. Every number is editable.
Your eBay order says Shipped the moment you buy
Paid orders land with the address and the listing weight already filled in. Buy the label and eBay gets the tracking number, marks the order Shipped and emails your buyer.
On the order, we send only tracking and carrier. We never cancel, refund or edit an eBay order, and your listings change only when you ask.
The eBay fee on the order stops being a guess
An eBay order arrives carrying a preliminary fee. We mark it estimated, because it is.
Every six hours we read eBay Finances and replace that estimate with the booked total: the sale fee, plus the ad and dispute charges eBay attributes to the order. Until then it keeps its (est.) marker.
Two limits. Refund fee credits are not subtracted, and account level Promoted Listings charges never attach to an order.
What a label costs here
Labels print below USPS commercial pricing on almost every label, and you see the full price before you buy. Free account, no minimums, pay per label.
A day of eBay orders in one grid
Select the eBay orders you are packing, rate them together, buy them together, print one merged PDF.
Orders that never came from eBay can be imported as a CSV or pasted in.
If a buyer cancels on eBay after you bought the label, the order comes back with an alert.
The Workbench is part of Pro.
eBay shipping questions, answered
- Why is my eBay late shipment rate high if I shipped on time?
eBay counts a shipment late when the delivery scan lands after the latest estimated delivery date and no carrier scan happened inside your handling time.
- When does eBay handling time start and stop?
Handling time starts when you receive payment for the item and ends when your package is scanned by the carrier.
- How do I upload tracking to eBay so it counts on time?
In Seller Hub open Orders, find the order under Paid and shipped, select Add tracking number, choose the carrier and save.
- How do I get an acceptance scan the day I ship?
Hand the parcels to a carrier while the counter or the route is still running, or print a USPS SCAN form so one master barcode records acceptance for the whole batch.
- What handling time should I set on eBay?
Set the shortest handling time you can hit on your worst day, not your best.
- Which carriers does eBay accept tracking from?
eBay accepts tracking from any carrier on its integrated carrier list, which is what the carrier dropdown shows when you add tracking to an order.
- Can I mark an eBay order shipped without tracking?
Yes. Seller Hub lets you mark a paid order shipped by hand, and the buyer sees it as Shipped.
- Does tracking protect me from an eBay item not received case?
Only if it passes eBay's evidence test. eBay asks for a tracking number from an integrated carrier, uploaded to eBay, showing a shipping scan before the latest estimated delivery date and a delivered or attempted delivery status with the date.
- What are the eBay Top Rated Seller requirements?
Top Rated Seller has four performance thresholds: late shipment rate, tracking uploaded within handling time, transaction defect rate, and cases closed without seller resolution.
- Can I ship an eBay order with a label bought elsewhere?
Yes. eBay does not require you to buy the label on eBay, so buy the USPS or UPS label wherever you like.
- How do I combine eBay orders from the same buyer?
If the buyer has not paid, set combined shipping rules in Shipping Preferences, enable combined invoices, then select the orders and send one invoice.
- Two paid eBay orders, one box: how do I ship and track it?
Buy one label for the box, then upload that same tracking number to both eBay orders so each is marked Shipped and each carries a carrier scan.
- How do I print labels for many eBay orders at once?
In Seller Hub, open the Orders tab, tick the boxes beside two or more orders, then choose Purchase Shipping Labels from the Shipping dropdown.
- eBay International Shipping: which label do I buy?
You buy a standard domestic US label to the hub address eBay puts on the order.
- How do I see which eBay orders must ship today?
Open Seller Hub, go to the Orders tab and filter to Awaiting shipment, which lists the orders that are paid but not shipped.
- How many tracking numbers can one eBay order have?
Up to 6 tracking numbers per order. You add them in Seller Hub under Dispatch, or in My eBay from More actions, and each one you save emails the buyer the tracking details.
eBay integration questions
Handling time is the business days between the buyer paying and the first carrier scan. Buying a label does not stop that clock. The scan does. Posting tracking early gives eBay a number to watch, but the parcel still has to reach the carrier inside your window.
The moment you buy the label, eBay gets the tracking number and carrier for the items in that box. eBay marks the order Shipped and emails the buyer. If eBay does not answer, we keep retrying for up to seven days.
The refund runs against the carrier, in the app. We never cancel or edit orders on eBay, so the order stays marked Shipped. If the parcel is not going out, update the order on eBay yourself.
USPS and UPS, priced side by side on every order against the buyer address and the weight. eBay gets the carrier along with the tracking number.
Yes. You can bring in up to two years of past eBay orders, newest first, so your reports and profit numbers start with real history instead of today.
Recipient names and addresses are erased once the order is closed or cancelled and 90 days past the order date. The order itself stays for your reports, without the buyer name, address or contact details.
It deletes the connection on our side. eBay keeps our access active until it expires, so remove I'd Ship That in your eBay account settings too.
Connect eBay and ship today's orders
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eBay is a trademark of eBay Inc. I'd Ship That is not affiliated with or endorsed by eBay. USPS® is a trademark of the United States Postal Service. UPS® is a trademark of United Parcel Service of America, Inc.
Every I'd Ship That and in-app price on this page is a Pro price. Prices marked Pro price are what Pro members pay. On the free Starter plan, each label adds a platform fee of about 10% of the postage, rounded to the nearest $0.25, at least $0.50 and at most $2.50. Prices shown are for paying from your I'd Ship That balance; paying by card costs slightly more.