How to ship a Depop order with your own label

Before you start

• The listing open for editing, before anyone buys it
• A tracked USPS or UPS service you can buy
• The sale date, because the clock starts there

Steps

1. Open the listing's shipping settings

   Depop's instruction is that "you can edit the shipping settings for your listing by selecting Domestic > My own Shipping". Open the listing you are about to post, or one that has not sold yet.

2. Select your own shipping

   Select Domestic, then select My own Shipping.

   You should see the listing's shipping method shown as Other.

3. Check it stuck, especially on Android

   Depop sets new listings on Android accounts to a Depop USPS label by default. Read the shipping method back on the finished listing before you post it.

4. Buy a tracked service when it sells

   Depop requires tracking on this route: "you must use tracked shipping". Untracked postage leaves you with nothing to enter on the receipt.

5. Add the tracking number to the receipt

   Mark the order as shipped and enter the number, within 10 days of the sale.

   You should see the order showing as shipped, with the number on the receipt the buyer sees.

If it goes wrong

The listing was on Depop Shipping

That choice is binding. Depop states "If you select Depop Shipping, you must then use the label generated on Depop", and that shipping another way means "your order may be automatically canceled and refunded" (depophelp.zendesk.com, checked 13 September 2026).

You cannot find My own Shipping

Depop documents the setting under Domestic in the listing's shipping settings, and its help centre still carried that route in September 2026. If your listing form does not offer it, do not ship around it: a listing left on Depop Shipping has to travel on the Depop label.

Tracking entered wrong

Depop says "You won't be able to amend the tracking information once added". Read the number off the label before you submit it, because there is no correction path.

What happens next

Two numbers matter from here. You have 10 days from the sale to put tracking on the receipt or the order cancels and the buyer is refunded.

Depop Protection does not follow you onto this route: it covers sellers "who ship using a Depop Shipping label", with a $300 cap in the US, and excludes "items sent using any method other than a shipping label purchased through Depop". A lost parcel is a claim you file with your carrier.