eBay how-to

How to download an eBay orders report

You have a CSV of the orders you picked, ready to map into a batch label run.

Time
5 min
Difficulty
easy
Steps
4

Checked against eBay's Seller Hub reports page on September 13, 2026.

Before you start

  • Seller Hub on a computer.
  • A date range no longer than 90 days.
  • A spreadsheet tool that opens CSV.

From Manage orders

  1. Open Manage orders in Seller Hub

    In Seller Hub, open Orders, then Manage orders.

    You should see your order list with Download report available on the page.

  2. Select Download report

    On the Manage orders page, select Download report.

    You should see the report options, including the date range.

  3. Set a range inside 90 days

    eBay accepts 1 to 90 days for an orders report. Pick the window you are shipping.

  4. Download the file

    Confirm the download. The orders report is a CSV.

    You should see a CSV in your downloads folder, one row per order line.

For orders you have already picked

  1. Tick the orders in Manage orders

    In Seller Hub, open Manage orders and tick the orders you want.

    You should see the tick boxes filled and the bulk actions available.

  2. Select More, then Download selected

    Above the list, select More, then Download selected.

    You should see a CSV containing only the orders you ticked.

From Seller Hub Reports

  1. Open Reports, then Download

    In Seller Hub, select Reports, then Download.

    You should see the download builder, starting with Source.

  2. Set Source to Orders

    In the download builder, set Source to Orders.

    You should see the order fields and the date range.

  3. Set the date range and download

    Choose a range of 1 to 90 days, then start the download.

    You should see the request listed with your other downloads.

If it goes wrong

The range stops at 90 days

eBay caps an orders report at 1 to 90 days. Older orders come out in consecutive windows, not one long pull.

eBay does not publish the column list

There is no documented schema for the orders report, so map the headers from the file you actually get rather than from a list you found somewhere. The transaction report under Payments is the only eBay order file with published columns.

The report is not a shipping file

Addresses, weights and service choices still have to be matched to your own columns before a batch label run. Nothing in the orders report decides a service for you.

What happens next

Downloading the orders is the start of the handling-time clock, not a pause in it. eBay measures handling time from payment to the first carrier scan, and Top Rated needs at least 95% of transactions with tracking uploaded within handling time and validated by the carrier (eBay). Top Rated also allows no more than 5 late shipments or 3% of transactions, and eBay evaluates the account on the 20th of each month.

With I'd Ship That

From CSV to labels

Import the CSV or paste the rows into The Workbench (part of Pro). Columns such as recipient, street, city, state, zip, weight and order reference are matched automatically, and a mapping step handles a file whose headers differ.

Weight comes from your saved product presets or from what you type once. USPS and UPS are priced per order, and you print one merged PDF for the batch.

Open The Workbench

Not in one file. eBay caps the orders report at 1 to 90 days, so a longer history comes out as several downloads.

The transaction report under Payments. It publishes its columns, including Gross transaction amount, Net amount and Final value fee.

eBay does not publish the columns, so do not plan a reconciliation on a tracking column until you have seen one in your own file.